Shipping and returns

Shipping:

We strive to process and ship all orders within the agreed time frame. Delivery times vary based on your location and the shipping method selected at checkout. Once your order has been shipped, you will receive a confirmation email with tracking information.

Returns:
Due to the custom nature of our products, returns are not accepted unless your return request has been confirmed by our team. If you receive a defective or incorrect item, please contact us within [30] days of receiving your order, providing your order number and photos of the issue.

We will review your request and, if approved, provide further instructions.

Please note that all returns must be authorized by us before being sent back. Unauthorized returns will not be accepted or refunded.

Contact Us:
If you have any questions or concerns regarding your order, please reach out to our customer service team at derek@marteck.com or (951) 245-(951)